Frequently asked questions

Sleevnotes is a music tracking and social platform built around verified listening. Rate or review any album, anytime. Connect Last.fm or Apple Music and we'll track what you play automatically; once your listening shows you've heard every track of an album, your rating for it is verified. Only ratings backed by a verified listen contribute to an album's verified score. See How it works for the details.

Create a free account, connect Last.fm or Apple Music during onboarding, and start listening. Your collection builds automatically as you play albums. You can also explore what other people are rating, follow users whose taste you trust, and browse the charts right away.

Yes. Sleevnotes is completely free with all core features included: unlimited album tracking, reviews, ratings, rankings, and social features. We may introduce optional premium features down the road, but the core experience will always be free.

No. You can browse, rate, and review any album without connecting anything. Connecting Last.fm or Apple Music is how we see what you actually play, which is how a rating becomes verified. Only ratings backed by a verified listen contribute to an album's verified score; unverified ratings still show, and count in All ratings.

If you connect Last.fm, yes: we import your full scrobble history so your record here reflects everything you've actually listened to, then keep it current as you play. Apple Music doesn't share past plays, so a connection tracks listening from the day you connect; you can bring older Apple Music history in by uploading Apple's Play Activity file on the import page.

You can rate any album on a scale of 1 to 10 and write an optional review, select favorite tracks, and add tags. Your reviews show up on the album's page and in your followers' feeds. The difference on Sleevnotes is verification: ratings backed by a complete, synced listen carry a verified mark and are the only ones that count toward an album's verified score, so the numbers come from people who actually engaged with the music.

Rankings are how Sleevnotes organizes your listening. You have two main types: artist rankings (where you rank every album by a specific artist) and year rankings (where you rank the albums you listened to from a given year). They're yours: a personal record of how you hear an artist or a year.

Your feed shows recent activity from users you follow, including new reviews, ratings, and ranking updates. It's a good way to discover albums through people whose taste you trust. There's also a global feed if you want to see what the broader community is up to.

Yes. Each review can be shared as an image card that includes the album artwork, your rating, and your review text. Hit the share button on any review to generate a shareable image or copy a direct link.

The Most Played section on your profile shows the albums you've listened to most frequently based on your streaming data. It updates automatically and reflects your current listening habits.

We connect through Last.fm's official API. When you link your Last.fm account, we get read-only access to your scrobble history and recently played tracks via your Last.fm username. We never get access to your password, payment info, or the ability to change anything on your Last.fm account.

We connect through Apple's MusicKit framework. You sign in with your Apple ID and grant read-only access to your listening data. We can only read your listening activity and cannot modify your account or access payment information.

Yes, in two steps, because Spotify doesn't allow a direct connection. For new plays, connect Spotify to Last.fm once (in your Last.fm account settings), then connect Last.fm here. For everything before, request your Extended streaming history on Spotify's privacy page and upload it at sleevnotes.com/import/spotify. Both verify exactly the same way.

You can link both, but only one syncs at a time: turning on sync for one turns it off for the other, so the same plays aren't counted twice. Sync the service you listen on most.

Syncing happens automatically in the background, about once an hour; your first sync runs shortly after you connect. To update sooner, use Sync now in settings or on an album page (once every 15 minutes). You don't need to do anything else. Just listen to music like you normally would.

An album joins your library as soon as you play any track from it, or when you save it. Your rating for it earns its verified mark once your listening covers every track.

Yes, you can disconnect Last.fm or Apple Music at any time from your account settings. Your existing listening history and reviews stay in your Sleevnotes account. You can reconnect whenever you want to resume syncing.

Your listening history is visible on your profile by default. Your email address is always private. Reviews and ratings are public. You can adjust privacy settings in your account to control what others can see.

Visit someone's profile and click Follow. Their activity will show up in your feed. You can find people by searching usernames, from the people-to-follow strip on Discover, or by following the bylines on reviews you like.

You get notifications when someone follows you, likes your review, or interacts with your activity. Click the bell icon in the navigation to see them all. You can customize notification preferences in your settings.

Profiles are public by default so the community can discover each other, but you can change that in Settings: set your whole profile to followers-only or private, and separately control whether your listening history and rankings are visible. Your email and personal information are always kept private regardless.

Use the report action on the review or comment itself. It goes straight to our moderation queue. For anything without a report button, email sleevenotes.music.app@gmail.com with the username and a description of the issue. We review all reports and take them seriously.

Check that your streaming service is still connected in your account settings. If it is, try disconnecting and reconnecting. If it still doesn't work, it might be a temporary sync delay. Give it a few hours. For ongoing issues, email us at sleevenotes.music.app@gmail.com.

Albums show up after your next sync, which runs about once an hour. If you recently listened and it's not appearing, give it a little time or use Sync now. For very obscure releases, the album may not be in our metadata sources yet.

Album metadata comes from multiple sources and occasionally has errors. Let us know at sleevenotes.music.app@gmail.com with the album name and what's wrong. We'll get it fixed.

Click 'Forgot Password' on the login page and enter your email. You'll get a reset link within a few minutes. Check your spam folder if you don't see it. The link expires after 1 hour, so use it soon; you can always request another.

You can delete your account from your settings. Deletion is permanent: it removes your profile, listening history, ratings, and rankings. Your written reviews are kept but anonymized, so they no longer link back to you, because they're part of an album's public record. Contact us if you need help.

Clear your browser cache and cookies, try a different browser, disable extensions that might interfere, and make sure you have a stable connection. If it's still not working, email us at sleevenotes.music.app@gmail.com with your browser version and what's happening.